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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Verni Martorano

April 24, 2025

5  out of  5
rating by Verni Martorano
"Logan is an amazing, patient and accommodating agent..a treasure for sure!"
We responded:
"Thank you, Verni, for your kind words about Logan. We're glad to hear that he provided you with the exceptional service you deserve. If you have any more questions or need assistance, feel free to reach out anytime."
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Richard Harnon

March 28, 2025

5  out of  5
rating by Richard Harnon
"Genuine helpful people, and great savings. Ask about the life insurance!"
We responded:
"Thank you, Richard, for your great feedback! We're happy to hear you had a good experience and found savings with us. Feel free to contact us if you have any more questions about life insurance or anything else. "
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Anna Crabtree

March 27, 2025

5  out of  5
rating by Anna Crabtree
"Friendly employees. Great service. Easy to understand. Saves money."
We responded:
"Anna, your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
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Miranda Warner

March 25, 2025

5  out of  5
rating by Miranda Warner
"Logan has been more than helpful with our account!"
We responded:
"Thank you, Miranda, for your fantastic feedback! We're delighted to know that Logan has been so supportive with your account. We value your trust in us and look forward to continuing to assist you."
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Brian Decker

March 21, 2025

5  out of  5
rating by Brian Decker
"Jennifer Rollins was there for us every step of the way during the home buying process. Her responsiveness and attention to the client is unparalleled. Outstanding job."
We responded:
"Thank you, Brian, for your wonderful feedback! We're thrilled to hear that Jennifer provided such exceptional support during your home buying process. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
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Donovan Day

March 20, 2025

5  out of  5
rating by Donovan Day
"Exceptional Service from Lindsey Plyler and Her Team! We had an amazing experience working with Lindsey Plyler and her team at State Farm Insurance! From the very beginning, they were incredibly professional, knowledgeable, and always ready to help. No matter when we called with questions or concerns, they were there to assist us right away, making the entire process smooth and stress-free. Lindsey went above and beyond to find us the best coverage and price for our homeowners insurance, ensuring we got the protection we needed without breaking the bank. It’s clear that she truly cares about her clients and is committed to providing top-notch service. If you’re looking for an insurance agent who is responsive, trustworthy, and dedicated to finding the best options for you, we highly recommend Lindsey Plyler and her team at State Farm!"
We responded:
"Hello Donovan, thank you so much, Lindsey and the team are dedicated to finding the best solutions for our clients, and it’s great to hear that you felt well taken care of throughout the process. Your recommendation means a lot to us, and we are grateful for your trust and confidence in our services. "
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Alicia R.

March 18, 2025

5  out of  5
rating by Alicia R.
"These ladies were extremely helpful with my daughter getting her own insurance policy. I'm thankful for their help with getting quotes, the best price & making the process painless. Thanks!"
We responded:
"Alicia, thank you for your wonderful feedback! We're delighted to hear that our team could assist your daughter in securing her own insurance policy smoothly. "
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Faith R

March 18, 2025

5  out of  5
rating by Faith R
"Leiann & Jennifer were so helpful with getting me an incredible price for my insurance. They also made it super easy. I'm grateful for their help & highly recommend them."
We responded:
"Faith, thank you for your wonderful feedback! We're thrilled to hear that Leiann and Jennifer were able to assist you effectively and provide a great rate. Your recommendation means a lot to us. We look forward to continuing to serve your insurance needs. "
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Kaitlyn Baer

March 5, 2025

5  out of  5
rating by Kaitlyn Baer
"Super helpful at getting me quotes and saving money!"
We responded:
"Thanks, Kaitlyn, for your great review! We're thrilled our service helped you save money. Your satisfaction is our priority. If you need more assistance, feel free to reach out anytime."
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Hillbilly Vol

October 29, 2024

5  out of  5
rating by Hillbilly Vol
"The office staff were both friendly and helpful and I found out that I was woefully uninsured but paying a similar premium as State Farm! My neighbor recommended Lindsey to me as they have used her as their agent for many years. That sold me, and I left her office happy with my insurance package. ."
We responded:
"We’re so happy you’re part of our State Farm family and look forward to helping you for years to come. "
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Olivia Cohen

October 9, 2024

5  out of  5
rating by Olivia Cohen
"Such a wonderful office! Lindsey and her staff were very helpful with my car claim. Her associate Logan was very professional and quick to provide me assistance. Could not recommend them more."
We responded:
"Thank you Olivia! I love hearing your positive experience with Logan, he is a wonderful part of our team. "
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Julie Patrick Pike (Julie and Patrick)

August 3, 2024

5  out of  5
rating by Julie Patrick Pike (Julie and Patrick)
"I had the privalage of working with Lindsey and know first hand she truly takes great care of her customers!!"
We responded:
"You’re the best! So thankful for the time we worked together. "
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Dale Cunningham

July 31, 2024

5  out of  5
rating by Dale Cunningham
"Lindsey and her staff are very professional and are committed to this community"
We responded:
"That means so much coming from you Dale! Thank you. "
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Leiann Saniger

July 30, 2024

5  out of  5
rating by Leiann Saniger
"We switched over to Lindsey and have never been happier! Communication has been outstanding and they are always quick to get us a quote when we need it. Highly recommend."
We responded:
"We’re so happy you switched to our office! Thank you for being a great customer! "
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Becca Johnson

July 30, 2024

5  out of  5
rating by Becca Johnson
"Lindsey was amazing to work with! She went over all the paperwork and helped my husband and i pick the best plan for us! I highly suggest using her office and her for your insurance needs!"
We responded:
"Thank you Becca! We really appreciate you & your husband trusting us with your insurance needs. "
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Carla Miller

June 24, 2024

5  out of  5
rating by Carla Miller
"Lindsey and her team are amazing! I'm moving across the country, and Lindsey has been able to provide me with all the insurance documents I need. While I will miss my current State Farm agent, I look forward to a long relationship with Lindsey and her crew."
We responded:
"We’re so happy to help with your move Carla! Thank you so much for the kind words. "
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Nick Poole

May 2, 2024

5  out of  5
rating by Nick Poole
"Great customer service!"
We responded:
"Thank you Nick! "
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Jessica Jones

February 6, 2024

4  out of  5
rating by Jessica Jones
"They do a fair job. As long as you don't need SR22 coverage lol"
We responded:
"Thank you for your review Jessica. SR22 is not our specialty but we appreciate you letting us assist you. "
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Ted Vish

November 21, 2023

5  out of  5
rating by Ted Vish
"Joey was very helpful, professional, and fun to deal with. Hope to meet him soon."
We responded:
"Thank you Ted! Joey is a great addition to our team. Hope to see you soon! "
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June Love

September 26, 2023

5  out of  5
rating by June Love
"When my insurance rates increased by 24% with another company (with no claims, I might add!), I decided to look for a change. I found this local State Farm agent was highly reviewed and called that day. Logan Henry was such a breath of fresh air in this day of deplorable customer service. He was friendly, attentive, knowledgeable, and willing to help. I changed my home and auto insurances that day to State Farm. Better rates on both policies and definitely a pleasure (and remarkably easy) to change companies. I highly recommend Logan and this company!"
We responded:
"June your review means so much to us. I’m happy to hear about your positive experience with Logan and our office. We pride ourselves on doing right by our customers and treating them with the respect they deserve."
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Andrea Tilley

September 6, 2023

5  out of  5
rating by Andrea Tilley
"I cannot say enough wonderful things about Lindsey Plyler and her team! The team here goes above and beyond to ensure their clients receive top-notch service and enjoy peace of mind in knowing they are well protected. From the initial consultation to the ongoing support, the staff at this agency is consistently friendly, knowledgeable, and incredibly responsive. They took the time to understand my unique needs and provided me with a personalized insurance solution that perfectly suits my requirements. It's evident that they genuinely care about their clients' well-being. One of the standout qualities of this agency is their commitment to transparency. They patiently answered all my questions, explained policy details, and ensured I felt completely informed about my coverage. This level of transparency is truly refreshing in the insurance industry and fosters trust. In addition to their exceptional customer service, this agency offers competitive rates and a wide range of coverage options. They made it easy for me to choose the right insurance plan without breaking the bank. It's clear that they prioritize their clients' financial well-being as well. I've had the pleasure of working with several team members, and they all share the same dedication to excellence. Whether I had a simple inquiry or needed assistance during a claim, they were always there for me, making the entire process seamless and stress-free. I can confidently say that this insurance agency is not just a service provider but a trusted partner in safeguarding my assets and family's future. I wholeheartedly recommend them to anyone in need of insurance coverage. You won't find a more caring and professional team anywhere else. Thank you for your outstanding service! Lindsey Plyler Insurance Agency has truly exceeded my expectations, and I look forward to many more years of a fantastic partnership."
We responded:
"Andrea I cannot express how thankful we are for your support and wonderful review. Our goal is to do all we can to provide the best coverage for our customers and ensure that we are their for them during the difficulties of claims. We’re very happy you’ve had a great experience and look forward to helping you for years to come. "
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Hayden Gibson

September 1, 2023

5  out of  5
rating by Hayden Gibson
"Switched to Lindsey and her team around a year ago, they have been so easy to work with. Had to replace my windshield and it was zero inconvenience to me as they handled everything. Filing a claim was extremely easy as well. Best insurance team in East Tennessee!"
We responded:
"Hayden, we appreciate you sharing your positive experience with our office and claims. Thank you so much for letting us help with your insurance needs. "
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Jessica Cooper

August 31, 2023

5  out of  5
rating by Jessica Cooper
"Joey is one of the best saved our family so much money on 5 vehicles and life insurance on my little one. He helped me through the whole process of changing companies, it was my first time. And he never gave me a hard time even though I probly asked the same question a million times, never belittling anything I said. Walked me through everything confidently and clearly which I greatly appreciate. Thanks so much for everything."
We responded:
"Thank you Jessica! Joey is a wonderful part of our team & I’m so glad you had a great experience. "
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Courtney McGhee

August 31, 2023

5  out of  5
rating by Courtney McGhee
"I am absolutely thrilled with this office and the exceptional team that operates within! The level of availability and willingness to assist me promptly is truly outstanding. I've had numerous inquiries, and each time, they've been addressed with utmost efficiency. I can't help but spread the word – I've enthusiastically referred Lindsey's services to several family members and friends. Without exception, they have all expressed their profound satisfaction with the top-notch experience and impeccable service offered by this office. Kudos to the entire team for consistently exceeding expectations!"
We responded:
"Courtney your support and kind words mean the world to us! We are truly blessed to have people like you in our corner that trust us to help you and your family. "
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Lyndsay Brown

August 2, 2023

5  out of  5
rating by Lyndsay Brown
"Transferring process was very easy! The staff is very friendly and made us feel welcome! Very down to earth and make you feel welcomed! My agents office in Illinois knew what they were doing when giving me Lindsey Plyler’s information. Makes me feel comfortable about the switch!"
We responded:
"That means so much to us Lyndsay! Thank you so much for trusting us with your transfer! "